From Maggie’s Desk · The Lacuna Editorial

You Started a Business. Somehow, You Became HR.

You wanted to build a business. Nobody mentioned that you’d also become the hiring manager, policy writer, mediator, and unofficial keeper of the employee handbook.

The job you didn’t apply for

One day you are focused on customers, products, and growth. The next, you are trying to figure out whether a conversation needs to be documented, what to do with a leave request, or how to address a manager who is creating more problems than they solve. Congratulations: you have acquired an HR department. It is you.

Start with the basics

You do not need a 200-page manual to make progress. You do need clear expectations, consistent processes, reliable records, and someone who knows when an issue requires more careful attention. In California, wage-and-hour practices, leave rights, and workplace safety deserve particular care.

Know when to ask for help

If a situation involves a medical condition, protected leave, harassment allegations, a potential termination, or a pay dispute, stop improvising. Get qualified HR guidance and, where appropriate, legal counsel before making a decision. The cost of a thoughtful conversation is often much lower than the cost of an avoidable mistake.

You can still love running your business

Good HR is not about making every decision complicated. It is about helping you make fair, informed decisions so you can get back to the work that inspired you to start in the first place. And yes, coffee helps.

Educational content only. This article is not legal advice and does not create a consulting or attorney-client relationship. For decisions involving specific employees or legal rights, seek advice tailored to your situation.

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